Workflow mapping
Document the current steps, owners, handoffs and places where information is lost.
Websites &Business automation & integrations
WebDarbin connects website forms, business tools and team workflows to reduce repetitive work and make customer follow-up easier to manage.
The starting point
Automation works best after the real process is understood. We map what happens from a customer request to the next internal action, identify avoidable repetition and connect the website, inbox, CRM or workspace where supported.
Possible scope
Every proposal is shaped around the business and the agreed objective. It may include some or all of the areas below.
Document the current steps, owners, handoffs and places where information is lost.
Send useful form information to the agreed inbox, CRM or internal workspace.
Connect supported systems through their available integrations or APIs.
Make the responsible person, current stage and next action visible.
Create appropriate places for clients to share details, review work or receive updates.
Include access boundaries, failure handling and a clear manual fallback where needed.
How we work
Understand how the team handles the work today.
Agree the future workflow, responsibilities and systems involved.
Build and test the approved handoffs in manageable stages.
Document the workflow and improve it with the team’s real experience.

Relevant work
The WebDarbin enquiry path connects a structured brief to review, proposal and client-workspace stages.
Explore the exampleBefore we start
No. We first check whether each provider offers a suitable integration or API, what access it requires and whether ongoing fees apply.
Start with a repeated process that has a clear trigger, owner and outcome. We avoid automating an unclear workflow because that usually makes errors harder to see.
Yes, when the agreed workflow needs it. Important decisions and exception handling should remain visible to the responsible person.
Your next step
A website, online store, connected workflow or improvements to what you already have. Tell us what you need and what is getting in the way.
Start a Project Have a question first?What happens after you enquire
Tell us about your business, what you need and anything we should know about timing.
We review your brief and follow up to clarify the goal, existing tools and practical next step.
If the project is a fit, we prepare a proposal with scope, pricing and delivery stages for your review.
Submitting a brief starts a conversation. It does not start paid work.